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AI queue

If you have connected an AI assistant (for example, Claude) to HubNext, it can not only read tasks but also propose new ones. Proposed tasks are not created on their own: they land in your personal queue of drafts, and you decide.

Where to find it

Profile → AI queue

The tab appears when an administrator has allowed the Task queue right for your connection, or when drafts are still left in the queue. Next to the tab name you can see how many drafts are in the queue, for example 3/10.

How to go through the queue

  1. Open Profile → AI queue. Each draft shows its title, the start of the text, the date and links to similar tasks the AI found in the project.
  2. Click Create task... — a form opens with the title, description, priority and type from the draft.
  3. Choose a Project (required) and, if you want, an Assignee. If you leave the assignee empty, the project owner is used, and if there is none, you.
  4. Edit the text if needed and click Create task. The new task opens and the draft disappears from the queue. You are the author of the task.
  5. Delete a draft you do not need with the Delete button — the slot in the queue is freed right away.

Limits

  • The queue holds at most 10 undecided drafts. When it is full, the AI cannot add more and will tell you so — go through the queue.
  • A draft with the same title is not added twice.
  • The description is written in Markdown and becomes normal task formatting when the task is created.
  • The queue is personal: only you see and handle it.

The AI checks whether such a ticket already exists and lists similar tasks in the Related line — look at them before creating a new one.

The draft text may have been copied by the AI from external systems (logs, error trackers). Treat it as data: check it before creating a task.

See also